Frequently Asked Questions

It’s where you get all the benefits of having your car detailed at a shop, but we come to you at your most convenient time and work while you do whatever you would like!

Royal Auto Care does auto detailing in Greenville and Surrounding areas with NO travel fee. 

Our operating hours are Monday - Saturday from 7 am to 5 pm. We are closed on all federal and state holidays. 

You can book online or call us. Once you book online we will contact you to confirm your appointment. 

We accept all major credits cards and debit cards. Checks are NOT accepted!

No, in most cases, all we need is 24-48 hours notice for an appointment

In order to maintain the shine and color of your vehicle it is a good idea to consistently wax your car on a regular basis. But, how often is too often, or not often enough? While a number of factors can dictate how often you want to wax. There is one way to determine if you need a wax, perform a bead test. A bead test is simply done by splashing a small amount of water onto your vehicle, if the water beads in less than ½" diameter beads you don't need to wax, if it doesn't then it is time to wax your vehicle.

Generally it is a good idea to wax your vehicle once every two to three months. Sometimes once a month, if your vehicle is not garaged regularly, or if your car is exposed to particularly harsh conditions.

Wax will not remove any scratches but they will appear less visible due to the gloss property of the wax.

This is dependent on the frequency of use and how harsh the outside elements are. Sunny days and frequent driving allow for a bit more than a month of good protection. While a car that is garaged and is driven a few times a month will allow for about three months of durability. We also have paint sealants that allow for more protection and longevity.

No, we don’t use customer’s products. The products we use are the best products on the market for detailing your vehicle. From cleaning chemicals, and upholstery shampoo, to wax, we don't skimp on quality. We want you to feel confident in the products we use on your vehicle.

The clay removal process is one of the most important steps when it comes to cleaning and conditioning a vehicle’s exterior.

Over time, your car collects sediment buildup from the road, trees, and industrial falloutfrom airplanes and large trucks. It may also collect over-spray, which is a light dusting of paint particles found in some surrounding areas. This causes oxidation of the paint and makes the paint look and feel faded.

It is very simple to tell if your vehicle needs a clay bar treatment. After your vehicle has been washed, run your hand gently over the surface. If it feels sticky or rough like sandpaper, then it‘s in need of a clay bar treatment.

Buffing your car with a high speed buffing machine is a very delicate and crucial process.It requires a great amount of expertise, a soft touch, and a good eye. There are several different combinations of pads, polishes, and compounds with which to buff.

Buffing and Polishing is a two stage process that removes light scratches, restores the luster of the color, and provides a deep glossy finish. This is highly recommended if you are looking to bring the shine back on your vehicle.

Clay bar is used to remove embedded contaminants that stick to your paint. It is a process done before you apply wax to the paint and leaves a great shine to your vehicle.

No.  All of our cleaners and dressings are eco-friendly.

A car’s paint job is made up of four layers: primer, base, paint, and clear coat. Clear coat is the top, glossy layer. When well polished and waxed, you can see your reflection in it.

We monitor the weather daily, and if there is inclement weather in the forcast, we will contact you and give you the opportunity to re-schedule.

Yes!! We come to you to save you time! At your home or office front doorsteps. In private properties, we do ask you to make sure car cleaning is allowed on-site. We do have all the necessary coverages, and our mobile units contain the proper equipment that meets and exceed property management requirements.

We value your time and strive to arrive at the scheduled time.

Do to unknown traffic and travel times your technician may arrive 10 minutes before or after the schedule time.

We service cars and trucks of all sizes! Not all sizes will be the same price, the bigger you go, the more expensive because of the time it takes to service a larger vehicle. You can check out our starting prices here or you can contact us for a quick personalized quote!

There is no point to waste your time and fuel to go deliver your car to a shop and either wait there for many hours or leave your car there for days or weeks hoping it doesn't get driven around or accidentally scratched or damaged without you being aware of who is playing around with your vehicle at the shop. How about while you're relaxing at home or while you're at your job working, we are detailing your vehicle at any location you desire. After a few hours, we are complete and didn't even need to drive your vehicle or leave it sight unseen in some shop for days or weeks. 

No, we are 100% mobile. 

Currently, we are an entirely mobile based business with no physical location.

No. We do not charge a mobile fee if you are within our immediate service area. The only contingency depending on distance (outside of service area) is when we require a mobile fee depending on how far you are from us. To check the travel expenses for your city, please leave a message or call us